2019 Annual Report
Washington, DC and Baltimore, MD
Byte Back provides a pathway of inclusive tech training that leads to living-wage careers.
from the ceo
The world changed. Our graduates were ready. Now more people than ever need tech within reach.
Since Byte Back’s founding in 1997, the digital divide has grown. Even since the start of 2019, the digital divide has grown. Through it all, our students have remained dedicated, investing themselves in life-changing opportunities.
Byte Back has worked to help thousands of adults cross the divide and into an inclusive new tech world. The graduates who walked across our stage in 2019 in Washington, DC and Baltimore are better equipped for the unique digital challenges of 2020 …
Digital Inclusion Is Essential and Urgent
“The digital divide in America is largely urban. It’s largely low-income and it’s largely minority communities. Even if you account for income, people of color are disproportionately impacted negatively. They’re on the wrong side of the digital divide.”
— Gigi Sohn, Distinguished Fellow at the Georgetown Law Institute for Technology Law & Policy and a Benton Senior Fellow and Public Advocate, former Federal Communications Commission staffer, quoted in “How the US’ massive failure to close the digital divide got exposed by coronavirus,” June 22, 2020, Reveal News, The Center for Investigative Reporting
“Byte Back is the reason I am able to maintain an income during this pandemic.”
— Jasmine, 2019 IT Grad
57 grads hired
Employed Graduates Started Earning an Average of
More Per Year
2019 Byte Back Washington, DC and Baltimore, MD Students
- 86% Black
- 5% White
- 2% Latinx
- 2% Asian
- 1% Other
At the Time of Registration …
Receive Government Benefits
Homeless or Precariously Housed
Byte Back’s pathway of free training puts tech careers within reach for all adults.
Gain Beginner Skills
Microsoft Office Specialist
Start Administrative Career
Information Technology Expert
Start IT Specialist Career
Students took 685 classes
Moved up at least one level
In 2019, student satisfaction and the desire to launch careers increased.
- 95% Wanted to Find a Job 95% 95%
- 95% Were Satisfied or Very Satisfied with the Course 95% 95%
- 91% Felt Comfortable Using a Computer after Class 91% 91%
Washington, DC Residents
2019 Highlight: Expansion
Welcome to Byte Back Baltimore
In 2019, Byte Back successfully launched a site in Baltimore. This is the city’s first pathway of free tech training for adults – from computer foundations to tech certifications and careers. In 2020, Byte Back Baltimore continues to grow.
Ready for the New Normal
In 2019, students had no idea that they weren’t just gaining skills for a “normal” future. In 2020, many Byte Back graduates found themselves among the “lucky” ones with digital skills, living-wage careers, and the safety of working from home.
JASMINE ISAAC graduated with her CompTIA A+ certification in 2019 and immediately got hired. Since then, she landed her first IT support job through a federal government contract. In 2020, she was not only able to safely telework but she also had the confidence in her skills…
ELIA SPANGLER started her Computer Foundations training in 2019. She passed and was ready to continue into Byte Back’s Administrative Professional Track to pursue a computer-based admin career. Luckily, as her courses in 2020 rolled on, she was familiar with technology…
Connecting for Equity
Byte Back leaders are spearheading a path toward digital equity – in DC, Baltimore, and nationwide.
Leading Cross-Sector Change
- FCC Digital Opportunity Equity Recognition (DOER) Program
- Verizon Consumer Advisory Board
- National Digital Inclusion Alliance
- Lumina Foundation “All Learning Counts”
- US Congress and DC Mayor
Speaking Out for Digital Equality & Inclusion
- TEDx Foggy Bottom
- DC Mayor’s Office of the Chief
Technology Officer (OCTO)
- Out in Tech
In the News
- The Root 100
- NBC Washington
- Technical.ly DC and Baltimore
- Washington Business Journal
- The Washington Blade
- The Baltimore Business Journal
general and admin
Source: Audited 2019 financial reports
Make a DONATion
Each donation to Byte Back goes toward improving lives.
Join Byte Back’s mission and transform lives with the power of education.
Hire a grad
Fill hiring needs and stack your team with a diverse group of top talent.