Success Coaches

Success Coach Program

The Byte Back Success Coach Program brings together certification students and IT and business services professionals.

The Role of the Success Coach
At Byte Back, industry professionals serve as career mentors and tutors to certification students training for IT help desk and administrative careers. The Byte Back Success Coach Program inserts employed professionals as role models in both training and career development to promote student success. By displaying academic and professional success, Success Coaches bring valuable learning and networking opportunities to Byte Back students, connecting them to career opportunities in the DC area.

Who Am I Mentoring?
Byte Back Success Coaches work with a diverse group of adult certification students. More than half are women, 98 percent are people of color, and three-quarters struggle with unemployment. They’re determined to overcome barriers, learn, get certified, and succeed in living-wage careers that use technology.

Time: We encourage frequent contact between Success Coaches and students. The Career Services team expects Success Coaches to meet with mentees 2 hours per week for 5 months. We will also sponsor events that help facilitate this interaction.

Byte Back Sponsored Activities for Success Coaches and Students:

  • Informational interviews
  • Resume and cover letter review
  • Mock interviews
  • Networking techniques
  • Utilizing LinkedIn

Why Be A Success Coach?
Being a Success Coach is one of the most rewarding volunteer activities – you will play an essential role in a student’s life and can have a lasting impact on their success. In addition, you can network with other volunteers and will receive a certificate of appreciation.


CompTIA A+ Track Success Coaches

Microsoft Specialist Track Success Coaches

Knowledge of subject:

  • Hardware & network troubleshooting, mobile devices
  • Software, operating systems, security, software troubleshooting
Knowledge of subject:

  • Outlook: Managing messages, calendars, group, contacts, and tasks
  • Excel: Creating and managing worksheets, workbooks, data cells and ranges, tables, formulas and functions, charts and objets
2+ years of experience in IT field
2+ years of experience in computer-based career


Want to Be a Success Coach? Fill out an Interest Form Here >>