Careers - Byte Back

Byte Back Careers

Thank you for your interest in joining Byte Back’s team!

“I’ve seen firsthand how education is the most powerful vehicle for social and economic mobility. Byte Back’s mission puts impactful, high-quality education in the hands of those who need it.”

— Shanaz Chowdhery, Byte Back Board Member

Working at Byte Back

Byte Back provides a pathway of inclusive tech training that leads to living-wage careers. As a leader in digital inclusion since 1997, the nonprofit serves more than 500 adults per year in the Washington, DC area and Baltimore. Byte Back students are predominantly people of color, women, and unemployed or underemployed adults. In 2019, 57 graduates were hired, earning $23,463 more per year than before Byte Back training. Byte Back’s innovative approach and leaders have been featured locally and nationally, at SXSW, TEDx, “The Root 100,” Washington Business Journal, Voice of America, and NBC Washington.

 

Byte Back is led by people of color, women, and members of the LGBTQ community, and diverse applicants are strongly encouraged to apply.  

Our team is dedicated to working with students, and we’re passionate about our mission. We value teamwork and the ideas and expertise of all staff members. This is a great place to be valued and grow in your career.  

Our team is diverse. People of all races, colors, sexual orientations, ages, genders, abilities, national origins, and religions are welcome to apply. We work to cultivate a safe work environment where you are valued as yourself and have equal opportunities to advance. 

Byte Back offers a very competitive benefits package, including: pre-tax flexible spending, dependent care, transit accounts, generous paid time off, additional workplace subsidies and options, and professional development opportunities.

Our Core Values

We believe that everyone deserves an equal opportunity to reach their full potential.

We strive for diversity and inclusion in everything we do.

We work with students as partners in their success.

We treat everyone with empathy and respect.

We believe in yes – yes to innovation, yes to taking risks, and yes to growth.

We believe in long-term solutions, measurable results, and sustainable impact.

We believe in excellence.

Open Positions

Byte Back is now hiring for the following positions:

Bilingual (Spanish and English) Digital Literacy Instructor, Adjunct - Baltimore, Maryland

About Byte Back

Byte Back has been closing the digital divide for over 26 years by providing under-resourced communities an equitable pathway into the digital economy. We do this through transformative digital literacy and digital skills training. Our training breaks barriers to technology access and ensures those who have been left out of the digital transformation of the economy can participate in daily life–improving home, health, education, and work.

The digital divide is one of the biggest barriers to economic mobility. While 92% of jobs now require digital skills (National Skills Coalition, Closing the Digital Skill Divide), 31% of workers have limited or no digital skills. This is a clear misalignment that leaves many workers on the outside of the jobs that are most likely to lead to economic mobility and economic improvements.

Byte Back focuses on communities who are most impacted by the digital divide. Our Scholars are often from historically marginalized communities, and are unemployed, underemployed, do not have college degrees, and many have school-aged children. Uniquely among digital skills training organizations, Byte Back works with learners of all ages, including veterans, seniors, and returning citizens. We have skilled thousands of under-resourced, disconnected and newly connected community members.

About the Opportunity

Byte Back seeks a part-time, bilingual digital literacy instructor to join the education team in Baltimore. Use your experience and passion for tech, teaching, and inclusion to help Latinx students develop their computer skills and prepare to enter the digital economy. Our ideal candidate will love relationship building, getting results, and working on a diverse team. This instructor will be responsible for teaching Computer Foundations 1, which is our introductory digital literacy course for beginners. The course covers topics like operating a computer, navigating the internet, and using online banking and telemedicine tools. All course materials will be delivered in Spanish.

About Your Responsibilities

Your responsibilities will include, but are not limited to the following:

  • Deliver all digital Computer Foundations 1 lessons and related workshops in Spanish
  • Track academic progress, attendance, and needs in the designated CRM software
  • Provide a culturally sensitive, safe, and orderly learning environment
  • Refer scholars in need of additional training to Byte Back’s tutoring program
  • Refer scholars in need of additional support services, outside of training or career development, to the Scholar Support Specialist
  • Assist in the design, development, and implementation of additional computer training curricula based on your expertise and Byte Back’s goals
  • Utilize effective teaching strategies that provide opportunities for scholar driven learning and active engagement
  • Assist in the maintenance of IT equipment for training and other tools used in the delivery of training
  • Escalate any support needs or technical issues to the Education Coordinator
  • Translate outside course materials on an as-needed basis

Minimum Qualifications

  • Mastery of Spanish language, including technical computer terms
  • Cross-cultural sensitivity
  • Fundamental understanding of computers (desktops and laptops) and confidence using them
  • Confidence navigating basic functions of computers, including computer basics, the internet, communication tools, interpreting media, reproducing data, and digital manipulation
  • Ability to manage and lead a classroom of 10+ adult learners
  • Intermediate to advanced experience using Microsoft Office Suite – Word, Excel, PowerPoint, Outlook
  • Willingness to learn

Preferred Qualifications

  • Experience teaching in Spanish
  • Experience teaching individuals in Baltimore City
  • Expert level understanding of Microsoft Office Suite
  • Experience using CRMs (Salesforce)
  • AA or BA in relevant field

Employment Type

Contract: Hours will be based upon specific course specifications and client requirements., primarily in-person (at various locations throughout Baltimore City).

Byte Back provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, gender or gender identity, sex, pregnancy, age, disability, genetic information, marital status, sexual orientation, veteran status, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, work assignments, and training.

Byte Back provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, gender or gender identity, sex, pregnancy, age, disability, genetic information, marital status, sexual orientation, veteran status, or any other status protected by applicable federal, state, or local laws.

Think you have what it takes? Click here to apply https://byteback.isolvedhire.com/jobs/

Technical Trainer (National Digital Coach Network) - Baltimore, Maryland

About Byte Back

Byte Back has been closing the digital divide for over 26 years by providing under-resourced communities an equitable pathway into the digital economy. We do this through transformative digital literacy and digital skills training. Our training breaks barriers to technology access and ensures those who have been left out of the digital transformation of the economy can participate in daily life–improving home, health, education, and work.

The digital divide is one of the biggest barriers to economic mobility. While 92% of jobs now require digital skills (National Skills Coalition, Closing the Digital Skill Divide), 31% of workers have limited or no digital skills. This is a clear misalignment that leaves many workers on the outside of the jobs that are most likely to lead to economic mobility and economic improvements.

Byte Back focuses on communities who are most impacted by the digital divide. Our Scholars are often from historically marginalized communities, and are unemployed, underemployed, do not have college degrees, and many have school-aged children. Uniquely among digital skills training organizations, Byte Back works with learners of all ages, including veterans, seniors, and returning citizens. We have skilled thousands of under-resourced, disconnected and newly connected community members.

About the Opportunity

Byte Back is seeking an energetic, and charismatic trainer to engage the communities we serve. As a technical trainer, you will work with individuals who are interested in starting their careers in tech. Many of these program participants have a sincere desire to learn and are very capable, they simply need a dedicated coach to guide them. As a Technical Trainer, you will be deployed into communities serving under-resourced populations and specific groups such as Veterans, Returning Citizens, Older Adults, Youth, Latinx, Refugees. You will prepare and teach classes to help under-resourced communities learn new skills and master new IT disciplines.

About You

Your key responsibilities include assessing training needs, enhancing training materials, and teaching Byte Back approved courses. You must have excellent presentation and communication skills, paired with a calm and patient demeanor.

An in-depth orientation and supplemental training in specific content areas is a standard part of the onboarding process for all Technical Trainers. Part of the interview process will be the your presentation of a relevant lesson plan. You will work collaboratively within Byte Back’s Programs department and report directly to the Program Manager.

Upon completion, your attendees should have the appropriate skills, knowledge, and understanding to successfully navigate the digital economy: from learning how to use the computer to securing a full-time career opportunity in IT.

Applicants should have significant knowledge of and experience training in Computer Foundations and Digital Literacy.

About Your Responsibilities

Your responsibilities will include, but are not limited to the following:

  • Provide hands-on, practical training to create an engaging learning environment for our Scholars
  • Nurture and guide Scholars inside and outside of the classroom, encouraging them to practice on their own to ultimately complete their coursework
  • Maintain high retention and completion rates
  • Think critically while instructing, looking for innovative ways to present the material
  • Track Scholar attendance
  • Administer assessments and record scores
  • Administer end of class surveys
  • Conduct pre-/post- tests in accordance with the curriculum
  • Provide referrals to Scholars in need of additional training or tutoring to Byte Back’s Programs team
  • Escalate Scholars in need of additional support services outside of training to Byte Back’s Programs team
  • Other duties as assigned

About Your KSA’s

Required Qualifications

  • Excellent oral and presentation communication skills
  • Fluency and proficiency in your area(s) of expertise
  • Strong time management and organizational skills
  • Ability to manage a classroom of learners from youth to adult learners
  • Excellent customer service and technical skills
  • Ability to identify Scholar concerns and opportunities with the ability to provide resolution
  • Advanced PC skills including Microsoft Suite Applications; Advanced Excel experience is a plus
  • Ability and willingness to teach in-person classes and remote classes
  • Experience using CRMs (Salesforce)
  • Ability to facilitate solutions in a fast paced, complex technology, and business environment
  • Excellent interpersonal and relationship skills
  • Ability to execute and succeed with any of the skills or activities for which you are responsible to Train
  • Certification in your area(s) of concentration

Employment Type

Contract: Hours will be based upon specific course specifications and client requirements.

Byte Back provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, gender or gender identity, sex, pregnancy, age, disability, genetic information, marital status, sexual orientation, veteran status, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, work assignments, and training. 

Byte Back is led by people of color, women, and members of the LGBTQIA+ community, and our team is diverse. People of all races, colors, sexual orientations, ages, genders, abilities, national origins, and religions are encouraged to apply. We work to cultivate a safe work environment where you are valued as yourself and have equal opportunities to advance.

Think you have what it takes? Click here to apply https://byteback.isolvedhire.com/jobs/

Technical Trainer (National Digital Coach Network) - Nationwide

About Byte Back

Byte Back has been closing the digital divide for over 26 years by providing under-resourced communities an equitable pathway into the digital economy. We do this through transformative digital literacy and digital skills training. Our training breaks barriers to technology access and ensures those who have been left out of the digital transformation of the economy can participate in daily life–improving home, health, education, and work.

The digital divide is one of the biggest barriers to economic mobility. While 92% of jobs now require digital skills (National Skills Coalition, Closing the Digital Skill Divide), 31% of workers have limited or no digital skills. This is a clear misalignment that leaves many workers on the outside of the jobs that are most likely to lead to economic mobility and economic improvements.

Byte Back focuses on communities who are most impacted by the digital divide. Our Scholars are often from historically marginalized communities, and are unemployed, underemployed, do not have college degrees, and many have school-aged children. Uniquely among digital skills training organizations, Byte Back works with learners of all ages, including veterans, seniors, and returning citizens. We have skilled thousands of under-resourced, disconnected and newly connected community members.

About the Opportunity

Byte Back is seeking an energetic, and charismatic trainer to engage the communities we serve. As a technical trainer, you will work with individuals who are interested in starting their careers in tech. Many of these program participants have a sincere desire to learn and are very capable, they simply need a dedicated coach to guide them. As a Technical Trainer, you will be deployed into communities serving under-resourced populations and specific groups such as Veterans, Returning Citizens, Older Adults, Youth, LatinX, Refugees. You will prepare and teach classes to help under-resourced communities learn new skills and master new IT disciplines.

About You

Your key responsibilities include assessing training needs, enhancing training materials, and teaching Byte Back approved courses. You must have excellent presentation and communication skills, paired with a calm and patient demeanor.

An in-depth orientation and supplemental training in specific content areas is a standard part of the onboarding process for all Technical Trainers. Part of the interview process will be the your presentation of a relevant lesson plan. You will work collaboratively within Byte Back’s Programs department and report directly to the Program Manager.

Upon completion, your attendees should have the appropriate skills, knowledge, and understanding to successfully navigate the digital economy: from learning how to use the computer to securing a full-time career opportunity in IT.

Applicants should have significant knowledge of and experience training one or more of the following tech courses:

  • Computer Foundations/Digital Literacy
  • IT Fundamentals
  • Microsoft Professional
  • COMP TIA A+
  • COMP TIA Network +
  • COMP TIA Security +
  • Computer Programming
  • Cyber Security
  • Coding
  • Data Science and Analytics
  • Web Development
  • Software Development
  • Artificial Intelligence
  • Machine Learning, Automation
  • User Interface/User Experience

About Your Responsibilities

Your responsibilities will include, but are not limited to the following:

  • Provide hands-on, practical training to create an engaging learning environment for our Scholars
  • Nurture and guide Scholars inside and outside of the classroom, encouraging them to practice on their own to ultimately complete their coursework
  • Maintain high retention and completion rates
  • Think critically while instructing, looking for innovative ways to present the material
  • Track Scholar attendance
  • Administer assessments and record scores
  • Administer end of class surveys
  • Conduct pre-/post- tests in accordance with the curriculum
  • Provide referrals to Scholars in need of additional training or tutoring to Byte Back’s Programs team
  • Escalate Scholars in need of additional support services outside of training to Byte Back’s Programs team
  • Other duties as assigned

About Your KSA’s

Required Qualifications

  • Excellent oral and presentation communication skills
  • Fluency and proficiency in your area(s) of expertise
  • Strong time management and organizational skills
  • Ability to manage a classroom of learners from youth to adult learners
  • Excellent customer service and technical skills
  • Ability to identify Scholar concerns and opportunities with the ability to provide resolution
  • Advanced PC skills including Microsoft Suite Applications; Advanced Excel experience is a plus
  • Ability and willingness to teach in-person classes and remote classes
  • Experience using CRMs (Salesforce)
  • Ability to facilitate solutions in a fast paced, complex technology, and business environment
  • Excellent interpersonal and relationship skills
  • Ability to execute and succeed with any of the skills or activities for which you are responsible to Train
  • Certification in your area(s) of concentration

Employment Type

Contract: Hours will be based upon specific course specifications and client requirements.

Byte Back provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, gender or gender identity, sex, pregnancy, age, disability, genetic information, marital status, sexual orientation, veteran status, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, work assignments, and training. 

Byte Back is led by people of color, women, and members of the LGBTQIA+ community, and our team is diverse. People of all races, colors, sexual orientations, ages, genders, abilities, national origins, and religions are encouraged to apply. We work to cultivate a safe work environment where you are valued as yourself and have equal opportunities to advance.

Think you have what it takes? Click here to apply https://byteback.isolvedhire.com/jobs/