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Byte Back is now hiring for the following positions:

Site Director – Baltimore, MD
Adjunct Digital Literacy Trainer
Adjunct Technical Trainer – Business Support
Adjunct Technical Trainer – Information Technology

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Site Director – Baltimore, MD

Byte Back’s Baltimore Site Director will have the opportunity to lead the expansion of the 21-year-old tech nonprofit into a brand-new market for the first time in its history. The temp to permanent Site Director in Baltimore, MD will be responsible for ensuring Byte Back’s successful expansion by establishing strong partnerships in the city. The Site Director will identify potential partners, lead outreach, and establish mutual agreements, building a strong foundation of student recruitment, graduate employment opportunities, and funding. This will ensure a successful implementation of Byte Back’s educational and career training program in Baltimore. 

About Byte Back

Byte Back is a nonprofit based in Washington, DC that provides free technology education and career training to more than 700 adults per year. The communities we serve — predominantly people of color, women, and unemployed or underemployed adults — have an incredible and untapped potential to enter living-wage careers and change the tech sector. We are one of the only organizations in the country providing a pathway of training at all levels, from introductory computer classes to industry-recognized certification courses. Byte Back’s innovative approach was recognized with two Creator Awards. In 2019, Byte Back is poised to expand to Baltimore and explore national expansion, thanks to the $775,000 TD Ready Challenge award.

Job Responsibilities

  • Establish a robust student referral, employer, and financial partnership program with assistance from Executive, Program, and Development Directors
  • Collaborate with executive management to develop strategic and implementation plan for the development of Baltimore site
  • With assistance from Executive Director and Chief Operating Officer, establish local operations in Baltimore
  • Track all relationships and outcomes in Byte Back’s Salesforce CRM; analyze data to determine next steps for Baltimore implementation

After 90 days, this position may be changed to a permanent position. As the permanent Site Director, you will be responsible for:

  • Meeting/exceeding student enrollment and job placement goals
  • Meet fund development/financial targets for supporting the site
  • Manage resources and provide exemplary leadership to ensure educational outcomes and job placement requirements are met
  • Identify, analyze, and resolve technical, processes, and operational issues
  • Use data to iterate and course-correct program performance in real time

Qualifications:

  • Baltimore resident with knowledge and experience working with local workforce development partners
  • Experience building key partnerships with workforce development and social services providers, government agencies, funders, and employer partners
  • Bachelor’s Degree
  • 3-5 years’ experience in nonprofit management
  • Demonstrated ability to meet/exceed fundraising and/or business development goals
  • Outstanding communication skills, both written and verbal. Ability to effectively present persuasive and informative information to internal and external stakeholders
  • Able to pass local and national background checks
  • Demonstrated ability to lead and develop employees
  • Ability to work weeknights and/or weekends as necessary/required
  • Experience with data management and analysis

Preferred Qualifications:

  • Master’s Degree
  • Firm understanding of financial policies and budgetary requirements, including forecasting

Employment Type: Full time – Temporary with potential permanent extension

Application Process: Please use the form below to submit your resume and cover letter (only submissions with both will be considered).


Adjunct Digital Literacy Trainer

Byte Back (www.byteback.org) is seeking an Adjunct Digital Literacy Trainer who will be responsible for instructing our PC for Beginners & Office Track courses. The PC for Beginners course is a 6-week introductory course that teaches students how to identify and use the various components of a PC. The Office Track course is an 6-8 week intermediate course that introduces students to Microsoft Office Suite (Word, Excel and PowerPoint). The Adjunct Digital Literacy Trainer will work collaboratively within the Training department and report directly to the Education Manager.

About Byte Back

Byte Back is a Washington, DC area nonprofit that provides free technology education and career training to more than 700 adult students per year. The communities we serve—predominantly people of color, women, and the unemployed or underemployed—have an incredible and untapped potential to change the tech sector. We are one of the only organizations in the country to provide training at all levels, from introductory computer classes to industry-recognized certification courses. Byte Back’s innovative approach was recently recognized with $720,000 in Creator Awards from WeWork to scale into Maryland and explore national expansion.

Job Responsibilities

  • Teach classes and workshops in computer and internet fundamentals, email specific computer applications (Microsoft Office).
  • Track student progress, attendance and needs in organizational database.
  • Provide a safe and orderly learning environment in the classroom.
  • Provides referrals to students in need of additional training or tutoring to Byte Back’s Tutoring program.
  • Escalate students in need of additional support services outside of training or career development to the Student Services Coordinator.
  • Assist in the design, development, and implementation of additional computer training curricula and digital literacy classes based on the trainer’s expertise and organization goals.
  • Utilize effective teaching strategies that provide opportunities for student learning and active engagement in the learning process.
  • Assist in the maintenance of IT equipment for training and other tools used in the delivery of training.
  • Escalate any support needs or technical issues to the Lab Assistant.

Qualifications

  • Fundamental understanding of computers and confidence using them
  • Feels confident in navigating basic functions of computers to include: computer basics, the internet, communication tools, interpret media, reproduce data and digital manipulation
  • Ability to manage and give instruction to a classroom of adult learners
  • Intermediate to advanced experience using Microsoft Office Suite (Word, Excel, Outlook)

Preferred Qualifications:

  • AA or BA in relevant field
  • Expert level understanding of Microsoft Office Suite
  • Experience teaching individuals in the DC / PG County area
  • Experience using CRMs (Salesforce)

Employment Type: Adjunct (Temporary) – 20 hours per week Monday-Thursday for 6 months

Application Process: Please use the form below to submit your resume and cover letter (only submissions with both will be considered).


Adjunct Technical Trainer – Business Support

Byte Back (www.byteback.org) is seeking an Adjunct Technical Trainer-Business Support who will be responsible for instructing our MOS Outlook & Excel courses. The course will last for four months and will include labs and hands on activities. Each course is broken up into eight-week intervals with a week in between classes. Upon completing the course students should be equipped with the technical skills necessary to find living-wage employment.  The Adjunct Technical Trainer-Business Support will work collaboratively within the Training department and report directly to the Education Manager.

About Byte Back

Byte Back is a Washington, DC area nonprofit that provides free technology education and career training to more than 700 adult students per year. The communities we serve—predominantly people of color, women, and the unemployed or underemployed—have an incredible and untapped potential to change the tech sector. We are one of the only organizations in the country to provide training at all levels, from introductory computer classes to industry-recognized certification courses. Byte Back’s innovative approach was recently recognized with $720,000 in Creator Awards from WeWork to scale into Maryland and explore national expansion.

Job Responsibilities

  • Provide hands-on, practical training to create an engaging learning environment for underserved adults.
  • Nurture and guide students inside and outside of the classroom, encouraging them to practice on their own and complete their certification.
  • Maintain high retention, completion and certification rates among each cohort of students.
  • Think critically while instructing, looking for innovative ways to present the material more effectively for Byte Back students.
  • Ensure attendance is tracked daily.
  • Administer assessments and record scores.
  • Administer end of class survey and pre-/post- tests in accordance with the curriculum.
  • Devise and plan lab assignments in collaboration with the lab assistant to support syllabus.
  • Provides referrals to students in need of additional training or tutoring to Byte Back’s Tutoring program.
  • Escalate students in need of additional support services outside of training or career development to the Student Services Coordinator.
  • Assist in the design, development, and implementation of additional computer training curricula and digital literacy classes based on the trainer’s expertise and organization goals.
  • Utilize effective teaching strategies that provide opportunities for student learning and active engagement in the learning process.

Qualifications

  • MOS Specialist certification or above
  • Ideal candidate has 2-3 years’ experience in the subject area
  • Ability to manage a classroom of adult learners

Preferred Qualifications:

  • AA or BA in relevant field
  • Expert level understanding of Microsoft Office Suite
  • Experience teaching individuals in the DC/PG County area

Employment Type: Adjunct (Temporary) – 20 hours per week Monday-Thursday for 6 months

Application Process: Please use the form below to submit your resume and cover letter (only submissions with both will be considered).


Adjunct Technical Trainer – Information Technology

Byte Back (www.byteback.org) is seeking an Adjunct Technical Trainer-IT who will be responsible for instructing our IT Fundamentals and CompTIA A+ courses. The course will last for six months and will include labs and hands on activities. Upon completing the course students should be equipped with the technical skills necessary to find living-wage employment. The Adjunct Technical Trainer-IT will work collaboratively within the Training department and report directly to the Education Manager.

About Byte Back

Byte Back is a Washington, DC area nonprofit that provides free technology education and career training to more than 700 adult students per year. The communities we serve—predominantly people of color, women, and the unemployed or underemployed—have an incredible and untapped potential to change the tech sector. We are one of the only organizations in the country to provide training at all levels, from introductory computer classes to industry-recognized certification courses. Byte Back’s innovative approach was recently recognized with $720,000 in Creator Awards from WeWork to scale into Maryland and explore national expansion.

Job Responsibilities

  • Provide hands-on, practical training to create an engaging learning environment for underserved adults.
  • Nurture and guide students inside and outside of the classroom, encouraging them to practice on their own and complete their certification.
  • Maintain high retention, completion and certification rates among each cohort of students.
  • Think critically while instructing, looking for innovative ways to present the material more effectively for Byte Back students.
  • Ensure attendance is tracked daily.
  • Administer assessments and record scores.
  • Administer end of class survey and pre-/post- tests in accordance with the curriculum.
  • Devise and plan lab assignments in collaboration with the lab assistant to support syllabus.
  • Provides referrals to students in need of additional training or tutoring to Byte Back’s Tutoring program.
  • Escalate students in need of additional support services outside of training or career development to the Student Services Coordinator.
  • Assist in the design, development, and implementation of additional computer training curricula and digital literacy classes based on the trainer’s expertise and organization goals.
  • Utilize effective teaching strategies that provide opportunities for student learning and active engagement in the learning process.
  • Escalate any support needs or technical issues to the Lab Assistant.

Qualifications

  • Preferred candidate has CompTIA A+ certification
  • Firm understanding and ability to teach IT/Networking fundamentals
  • Ideal candidate has 2-3 years experience in the subject area
  • Ability to manage a classroom of adult learners
  • Intermediate experience using Microsoft Office Suite (Word, Excel, Outlook)

Preferred Qualifications:

  • AA or BA in Information Technology
  • Experience teaching individuals in the DC / PG County area
  • Experience using CRMs (Salesforce)

Employment Type: Adjunct (Temporary) – 20 hours per week Monday-Thursday for 6 months.

Application Process: Please use the form below to submit your resume and cover letter (only submissions with both will be considered).