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Byte Back is now hiring for the following positions:

Executive Assistant
Data Coordinator
Full-Time Training Program Assistant

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Executive Assistant

Byte Back (www.byteback.org) is seeking a full-time Executive Assistant to provide logistical, communications, and scheduling support to the Executive Director.

The ideal candidate will be driven and self-motivated to meet and surpass the Executive Director’s expectations, and will be both detail-oriented and proactive strategic-thinker. She or he will be able to produce consistently flawless correspondence in time-sensitive situations and juggle multiple priorities.

This position is an excellent opportunity to see first-hand how a nationally-recognized, dynamic, and growing nonprofit organization is led and managed.

About Byte Back

Byte Back is a Washington, DC area nonprofit that provides free technology education and career training to hundreds of adult students. The communities we serve—predominantly people of color, women, and the unemployed or underemployed—have an incredible and untapped potential to change the tech sector. We are one of the only organizations in the country to provide training at all levels, from introductory computer classes to industry-recognized certification courses. Byte Back’s innovative approach was recently recognized with a $360,000 Creator Award from WeWork to scale into Maryland and explore national expansion.

Job Responsibilities

The Executive Assistant, who is based in Washington, DC and reports to the Executive Director, is responsible for the following:

  • Managing all aspects of scheduling for the Executive Director, including using Outlook to schedule meetings with internal and external stakeholders, book conference rooms, order
    food, organize travel, and all other components of schedule management and coordination.
  • Producing error-free, concise, and well-written emails, meeting minutes, and other written communication for the Executive Director.
  • Updating and maintaining contact lists for the Executive Director using Outlook, eTapestry, and Salesforce
  • Supporting the Executive Director in managing relationships, scheduling, and note-taking for the Byte Back board of directors and board committees.

Qualifications
We’re seeking candidates who are detail-oriented, have strong project and time management skills, and who are excellent communicators. You should have:

  • A track record of managing multiple requests in a fast-paced environment while maintaining a commitment to detail.
  • An ability to communicate clearly and concisely-in writing, in person, an over the phone-with stakeholders form diverse backgrounds.
  • Experience fielding requests from multiple players and an ability to prioritize

Employment Type: Full-time/ exempt employee 

Compensation and Benefits: Salary is commensurate with experience. Byte Back leads the nonprofit sector in offering a progressively-minded, competitive benefits package including: employer-paid medical, dental, and vision insurance; pre-tax flexible spending, dependent care, and transit accounts; paid vacation, holidays, personal days, and sick leave; 6-weeks of paid family leave; 403(b) with 1% employer match; employer-paid life insurance; and, additional workplace subsidies and options.

Career Development: Byte Back makes a significant investment in the professional development of all employees, including access to free tech training and discounted exam vouchers for CompTIA and Microsoft certifications.

Application Process: Please use the form below to submit your resume and cover letter (only submissions with both will be considered).

Data Coordinator (Part-Time)

Byte Back seeks a part-time (25 hours per week) Data Coordinator to serve as our program database and reporting lead and champion. The Data Coordinator will organize database development and perform cleanup projects and tasks related to data integrity. The Coordinator will prepare quantitative and qualitative reports on our students in compliance with government funders. Our ideal candidate will be adept at problem solving, be highly organized, and have excellent spoken and written communication skills.

About Byte Back

Byte Back is a Washington, DC area nonprofit that provides free technology education and career training to hundreds of adult students. The communities we serve—predominantly people of color, women, and the unemployed or underemployed—have an incredible and untapped potential to change the tech sector. We are one of the only organizations in the country to provide training at all levels, from introductory computer classes to industry-recognized certification courses. Byte Back’s innovative approach was recently recognized with a $360,000 Creator Award from WeWork to scale into Maryland and explore national expansion.

Job Responsibilities

The Data Coordinator, who reports to the Chief Program Officer, will have an integral role in the following:

  • Serving as the Salesforce database champion and point person between external Salesforce consultant and Byte Back staff, organizing database development, cleanup projects, and tasks related to data integrity.
  • Writing narratives for government grant reports based on program highlights and recent activity.
  • Updating spreadsheets and online forms in compliance with monthly grant reporting schedule.
  • Maintaining the accuracy and integrity of student, alumni, partner, and other contact data.
  • Helping to organize and facilitate work among team members, e.g. grant reports, student phone calls, emails, and scheduling student appointments.
  • Evaluating and updating the partner data in the eTapestry database and Salesforce.
  • Assisting with student intake at registration events.

Qualifications

We are seeking candidates who are team players, meticulous, and highly-organized. You should have:

  • Outstanding writing and proofreading skills
  • Proficient with Microsoft Excel, e.g. filters, formulas, and formatting spreadsheets
  • Some experience gathering data and information for formal reports from multiple sources
  • Time management skills – Highly organized and punctual
  • Discrete (understanding of personal information and barriers)
  • Ability to accomplish tech-based tasks quickly and easily learn new skills
  • Nice-to-have: Bachelor degree, Government grant reporting, Relational database experience, Salesforce reporting, Microsoft Excel certification

Employment Type: Part-time/exempt employee

Compensation and Benefits: Salary is commensurate with experience. Byte Back leads the nonprofit sector in offering a progressively-minded, competitive benefits package pre-tax flexible spending, dependent care, and transit accounts; paid vacation, holidays, and sick leave.

Career Development: Byte Back makes a significant investment in the professional development of all employees, including access to free tech training and discounted exam vouchers for CompTIA and Microsoft certifications.

Application Process: Please use the form below to submit your resume and cover letter (only submissions with both will be considered).


Training Program Assistant

Byte Back seeks a full-time Training Program Assistant to become a key player on the Instruction Team. The Training Program Assistant will support the Training Manager, serving as a central point of contact between enrolled students, their records, and Byte Back. Our ideal candidate will love following up with students, keeping accurate records, and working on a diverse team.

About Byte Back

Byte Back is a Washington, DC area nonprofit that provides free technology education and career training to hundreds of adult students. The communities we serve—predominantly people of color, women, and the unemployed or underemployed—have an incredible and untapped potential to change the tech sector. We are one of the only organizations in the country to provide training at all levels, from introductory computer classes to industry-recognized certification courses. Byte Back’s innovative approach was recently recognized with a $360,000 Creator Award from WeWork to scale into Maryland and explore national expansion.

Job Responsibilities

As Training Program Assistant, you will need excellent spoken and written communication skills, as well as the ability to stay focused between multiple tasks. Your primary responsibilities will include:

  • Track and respond to student inquiries about their records, including test scores, certificates, accommodations, and proof of enrollment.
  • Maintain an inventory of course and testing material such as text books, workbooks, exam vouchers and licenses. Research pricing and order materials for classes.
  • Set appointments for admissions interviews, use of the testing center, progress meetings, tutor and instructor meetings, and other meetings as needed.
  • Assist with instructor training events by ordering supplies and snacks, updating and assembling materials, follow-up RSVPs, and scheduling room and staff presence.
  • Proofread and update the student handbook.
  • Proctor exams and maintain the test center logs.

Qualifications

We are seeking professional-minded candidates who can stay focused, serve a diverse community of students, and keep impeccable records. As a candidate, you should have:

  • Outstanding writing and proofreading skills
  • Professional phone manners
  • Time management skills – Highly organized & punctual
  • Administrative office experience or equivalent in school
  • Discrete (understanding of personal information and barriers)
  • Be proficient with Internet research, email, Microsoft Excel, PowerPoint, etc.
  • Ability to accomplish tech-based tasks quickly and easily learn new skills
  • Spanish speaking & writing a plus

Employment Type: Full-time/exempt employee

Compensation and Benefits: Salary is commensurate with experience. Byte Back leads the nonprofit sector in offering a progressively-minded, competitive benefits package including: employer-paid medical, dental, and vision insurance; pre-tax flexible spending, dependent care, and transit accounts; paid vacation, holidays, personal days, and sick leave; 6-weeks of paid family leave; 403(b) with 1% employer match; employer-paid life insurance; and, additional workplace subsidies and options.

Career Development: Byte Back makes a significant investment in the professional development of all employees, including access to free tech training and discounted exam vouchers for CompTIA and Microsoft certifications.

Application Process: Please use the form below to submit your resume and cover letter (only submissions with both will be considered).