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Thank you for your interest in joining Byte Back’s team!

Interested in becoming a volunteer? Click here to check out all the different opportunities to get involved and fill out an interest form.

Byte Back is now hiring for the following positions:

Student Recruitment & Engagement Coordinator – Baltimore

Education Coordinator – Baltimore

Career Coach – Washington, DC

Computer Foundations Instructor – Baltimore

Microsoft Office Specialist Instructor – Baltimore

Microsoft Office Specialist Instructor – Washington, DC

Advanced IT Instructor – Baltimore

Advanced IT Instructor – Washington, DC


Student Recruitment & Engagement Coordinator

Do you have a passion for adult learning and meeting new people?

Our Student Recruitment and Engagement Coordinator position might be perfect for you!

The Student Recruitment & Engagement Coordinator spends up to 75% of the time meeting with community partners and job seekers in Baltimore with a goal of enrolling adult learners into our free tech training.
Still interested? Keep reading.

ABOUT US

Byte Back is a 20+-year-old nonprofit that provides a pathway of inclusive tech training that leads to living-wage careers. The nonprofit serves more than 500 adults per year, who are predominantly people of color, women, and unemployed or underemployed adults. Byte Back’s innovative approach was recognized with two WeWork Creator Awards. While based in Washington, DC, we expanded to Baltimore this year. We work collaboratively in an open space environment and offer a very competitive benefits package to include:

  • Employer-paid medical, dental, and vision insurance
  • Pre-tax flexible spending
  • Dependent care
  • Transit accounts
  • Paid vacation, holidays, personal days, and sick leave; six weeks of paid family leave
  • 403(b) with employer match
  • Employer-paid life insurance
  • Additional workplace subsidies and options
  • Career and professional development opportunities

WHO IS THE RIGHT FIT FOR THE JOB?

The Student Recruitment and Engagement position requires you to have excellent interpersonal skills and a strong ability to manage the outreach, recruitment, and admissions for attracting students and job seekers into Byte Back courses. Here is a summary of the duties that you will be responsible for:

  • Recruit students and job seekers across diverse populations by visiting local community and government-based programs and events
  • Refer students to community partners for case management and career services
  • Coordinate and implement various recruitment programs and marketing strategies
  • Capture retention and other statistical data for funding requirements
  • Develop and maintain partnerships with community organizations that serve Byte Back’s student population
  • Work closely with Site Director and Education Coordinator to schedule, coordinate, and conduct new course registrations
  • Monitor registration records to ensure progress towards annual goals
  • Provide quality controls over student documents, collection processes, and other documents

PHYSICAL DEMANDS

  • Regularly required to talk and hear
  • Requires frequent standing, walking, and use of hands and fingers
  • Ability to occasionally lift office supplies up to 20 pounds
  • Requires a valid driver’s license and personal vehicle

WHAT WE ARE LOOKING FOR

  • Some college or higher
  • Proven 3-5 years of experience interfacing with diverse populations and community programs in Baltimore City
  • Knowledge of student recruitment and retention issues
  • Proficient oral and written communication skills with the ability to proofread and edit a variety of documents
  • Ability to work independently with sound judgment
  • Proficient computer skills in Microsoft Suite-Word, Excel, PowerPoint, email systems- Outlook and OneDrive, and virtual communications systems- Skype and Zoom
  • Experience working as a primary point of contact for internal and external parties
  • Expertise with planning, organizing, prioritizing, and executing multiple and continuing assignments
  • Flexibility to work during evenings
  • Ability to travel locally 50-75%
  • Ability to travel to Washington, DC several times per month and to be on-call for in-person meetings in Baltimore, MD

PREFERRED EDUCATION/ EXPERIENCE

  • Prior experience in workforce development
  • Up to two years of experience working for a nonprofit or education setting
  • Hands-on experience with Salesforce or CRM software
  • Knowledge of academic enrollment or admissions
  • Previous experience with classroom instruction and working with adult learners

Employment Type
Full-Time/Exempt

Application Process: Click here to apply. Include your resume and cover letter as attachments.


Education Coordinator

Do you enjoy being the backbone of an organization? If so, keep reading.

The Education Coordinator job is the administrative backbone that supports Byte Back’s educational programs in Baltimore. Once students express an interest in one of our courses, your role is to ensure the accurate input of course and participant data which is critical to our success. You will also serve as a liaison for instructors, students, and our community partners.

About Byte Back

Byte Back is an over-twenty-year-old nonprofit that provides a pathway of inclusive tech training that leads to living-wage careers. The nonprofit serves more than 500 adults per year, who are predominantly people of color, women, and unemployed or underemployed adults. Byte Back’s innovative approach was recognized with two WeWork Creator Awards. While based in Washington, DC, we expanded to Baltimore this year.

We work collaboratively in an open space environment and offer a very competitive benefits package to include:

  • dependent care
  • transit accounts
  • paid sick leave
  • additional workplace subsidies and options
  • career and professional development opportunities

Job Responsibilities

The Education Coordinator position will require an acute attention to detail, strong interpersonal skills, tech-savviness, and confidence with working on multiple tasks at once. Here is a summary of the duties that you will be responsible for:

  • Assist with the sourcing, screening, and on-boarding of new instructors
  • Manage all course logistics including developing course schedules, reserving classroom space, processing invoices for course materials, and assisting with course enrollments
  • Monitor and input accurate record-keeping of classroom/instructional data using Salesforce CRM
  • Develop and maintain weekly attendance records and other statistical reports on student and instructor data
  • Conduct site visits to confirm classroom and technological readiness
  • Provide logistical and technical support to instructors and classroom training site
  • Coordinate professional development activities for instructors
  • Manage all Baltimore site operations including appointment scheduling, virtual file organization, answering phones, email communication, mail distribution, photocopying, faxing, and ordering supplies for office

Physical Demands

  • Regularly required to talk and hear
  • Requires frequent standing, walking, and use of hands and fingers
  • Ability to occasionally lift office supplies up to 20 pounds
  • Requires a valid driver’s license and personal vehicle

Qualifications

  • Proven 3-5 years of prior administrative related experience
  • H.S. Diploma or equivalent
  • Proficient oral and written communication skills with the ability to proofread and edit a variety of documents
  • Ability to work independently with sound judgment
  • Proficient using CRM database
  • Proficient computer skills in Microsoft Suite-Word, Excel, PowerPoint, email systems- Outlook and OneDrive, and virtual communications systems- Skype and Zoom
  • Experience working as a primary point of contact for internal and external parties
  • Expertise with planning, organizing, prioritizing, and executing multiple and continuing assignments
  • Flexibility to work during evenings
  • Ability to travel up to 25%
  • Ability to travel to Washington, DC several times per month and to be on-call for in-person meetings in Baltimore, MD

Preferred qualifications

  • Some college or higher
  • Up to two years of experience working for a nonprofit or education setting
  • Hands-on experience with Salesforce or CRM software
  • Knowledge of academic enrollment or admissions
  • Previous experience with classroom instruction and working with adult learners

Employment Type
Part-time

Application Process: Click here to apply. Include your resume and cover letter as attachments.


Career Coach

The Career Coach will join the growing team of Byte Back – a dynamic nonprofit providing innovative training that has earned national attention and support. Byte Back is one of the only organizations in the country providing a pathway of training for adults at all levels, from foundation computer classes to industry-recognized tech certification courses.

The Career Coach will work with job-seekers to help them identify their skills, set career goals, and match their skills with open positions. They will build relationships with potential employers to introduce Byte Back and to present qualified students and graduates who are pursuing their careers. This individual will work closely with program staff to ensure certified students are applying for and being offered living-wage employment.

About Byte Back

Byte Back provides a pathway of inclusive tech training that leads to living-wage careers. The Washington, DC-based nonprofit serves more than 500 adults per year, who are predominantly people of color, women, and unemployed or underemployed adults. They have an incredible, untapped potential to enter living-wage careers and change the tech sector. Byte Back’s innovative approach was recognized with two WeWork Creator Awards. In 2019, Byte Back is expanding to Baltimore and exploring national expansion, thanks to a $775,000 TD Ready Challenge award.

Core Responsibilities

  • Work with Byte Back students to find living-wage employment; meet weekly, monthly, and quarterly placement targets as established by the Director of Programs
  • In collaboration with the executive team and Byte Back corporate engagement consultants, initiate and maintain relationships with employers and industry representatives with hiring needs suited to the skills, interests, and abilities of Byte Back students
  • Share information on job opportunities with the career and education team; train staff on the culture, expectations, and requirements of employers seeking to interview students
  • Conduct individual and group job search sessions with Byte Back students (Job Labs)
  • Assess and match participants with job opportunities that meet their skills, qualifications, and interests
  • Assist participants in applying for jobs and preparing for interviews
  • Responsible for consistent input and data integrity of job placement records in Salesforce

Specific Job Responsibilities

  • Initiate 2 new employer contacts per month
  • Follow-up regularly with employers who have hired participants, identify their needs, and determine how Byte Back students may fill those needs
  • Perform administrative duties including tracking all job referrals, placements, and other job development activities daily and weekly into Salesforce
  • Meet established targets for placing Byte Back students in living-wage jobs where they will be retained for at least 1 year
  • Facilitate Career Skills sessions as needed, with students meeting required pass rates
  • Plan career-related Tech Tour field trips for students, to expose them to professionals in the field and provide a deeper understanding of the industry and workplaces
  • Meet the annual placement goal by December 31, 2019
  • Perform other duties as assigned

Required Qualifications

  • AA/Bachelor’s Degree
  • Experience in job development and retention
  • Strength in workload management
  • Experience using Microsoft Office Suite
  • Able to pass local and national background checks

Preferred Qualifications

  • MS Degree
  • Experience teaching adult learners
  • Experience placing individuals with significant barriers into living-wage employment
  • Experience working with employers in the DC and/or Prince George’s County, MD area
  • Recruitment or sales experience

Employment Type
Full-Time/Exempt

Benefits: Salary is commensurate with experience. Byte Back leads the nonprofit sector in offering a progressively-minded, competitive benefits package including: employer-paid medical, dental, and vision insurance; pre-tax flexible spending, dependent care, and transit accounts; paid vacation, holidays, personal days, and sick leave; 6-weeks of paid family leave; 403(b) with employer match; employer-paid life insurance; and, additional workplace subsidies and options.

Career Development: Byte Back makes a significant investment in the professional development of all employees, including development plans, access to free tech training and discounted exam vouchers for CompTIA and Microsoft certifications.

Application Process: Click here to apply. Include your resume and cover letter as attachments.


Computer Foundations Instructor – Baltimore  

The adjunct Computer Foundations Instructor will join the growing Baltimore team of Byte Back – a dynamic nonprofit providing innovative training that has earned national attention and support. Byte Back is one of the only organizations in the country providing a pathway of training for adults at all levels, from foundation computer classes to industry-recognized tech certification courses.

The adjunct Computer Foundations Instructor will be responsible for instructing Computer Foundations 1 and Computer Foundations 2 courses. The Computer Foundations 1 course is a 4-week introductory course that teaches students how to identify and use a PC. Computer Foundations 2 is a 6-8 week intermediate course that introduces students to Microsoft Office Suite (Word, Excel, and PowerPoint). The Computer Foundations Instructor will work collaboratively within the Education department and report directly to the Education Manager.

About Byte Back

Byte Back provides a pathway of inclusive tech training that leads to living-wage careers. The Washington, DC-based nonprofit serves more than 500 adults per year, who are predominantly people of color, women, and unemployed or underemployed adults. They have an incredible, untapped potential to enter living-wage careers and change the tech sector. Byte Back’s innovative approach was recognized with two WeWork Creator Awards. In 2019, Byte Back is expanding to Baltimore and exploring national expansion, thanks to a $775,000 TD Ready Challenge award.

Job Responsibilities

  • Teach classes and workshops in computer and internet fundamentals, including email and Microsoft Office
  • Track student progress, attendance, and needs in Salesforce
  • Provide a safe and orderly learning environment in the classroom
  • Provide referrals to students in need of additional training or tutoring to Byte Back’s tutoring program
  • Assist in the design, development, and implementation of additional computer training curricula and computer foundations courses based on the instructor’s expertise and goals
  • Utilize teaching strategies that help adult learners actively engage in the learning process
  • Assist in the maintenance of IT equipment for training and other tools used in the delivery of training

Qualifications

  • Fundamental understanding of computers and confidence in using PCs
  • Feel confident in navigating basic functions of computers, including the internet, communication tools, media, data, and digital manipulation
  • Ability to manage and instruct a classroom of 10-15 adult learners
  • Intermediate to advanced experience using Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

Preferred Qualifications

  • AA or BA in relevant field
  • Expert level understanding of Microsoft Office Suite
  • Experience teaching individuals in the Baltimore area
  • Experience using CRMs (Salesforce)

Employment Type
Adjunct (Temporary), up to 20 hours per week, Monday, Wednesday, Friday for 3 months

Application Process: Click here to apply. Include your resume and cover letter as attachments.


Microsoft Office Specialist Instructor – Baltimore 

The Microsoft Office Specialist Instructor will join the growing Baltimore team of Byte Back – a dynamic nonprofit providing innovative training that has earned national attention and support. Byte Back is one of the only organizations in the country providing a pathway of training for adults at all levels, from foundation computer classes to industry-recognized tech certification courses.

The adjunct Microsoft Office Specialist Instructor will be responsible for instructing Microsoft Office Specialist Outlook and Excel courses. The courses last four months and will include labs and hands-on activities. Each course is broken up into 8-week intervals with a week in between classes. Upon completing the course, students should be equipped with the technical skills necessary to find living-wage employment. The Instructor will work collaboratively within the Education department and report directly to the Education Manager.

About Byte Back

Byte Back provides a pathway of inclusive tech training that leads to living-wage careers. The Washington, DC-based nonprofit serves more than 500 adults per year, who are predominantly people of color, women, and unemployed or underemployed adults. They have an incredible, untapped potential to enter living-wage careers and change the tech sector. Byte Back’s innovative approach was recognized with two WeWork Creator Awards. In 2019, Byte Back is expanding to Baltimore and exploring national expansion, thanks to a $775,000 TD Ready Challenge award.

Job Responsibilities

  • Provide hands-on, practical training to create an engaging learning environment for underserved adults
  • Nurture and guide students inside and outside of the classroom, encouraging them to practice on their own and earn their certification
  • Maintain high retention, completion, and certification rates among each cohort of students
  • Think critically while instructing, looking for innovative ways to present the material more effectively for Byte Back students
  • Track student progress, attendance, and needs in Salesforce
  • Administer assessments and record scores
  • Administer end-of-class survey and pre-/post-tests in accordance with the curriculum
  • Devise and plan lab assignments in collaboration with the lab assistant to support syllabus
  • Provide referrals to students in need of additional training or tutoring to Byte Back’s tutoring program
  • Assist in the design, development, and implementation of additional computer training curricula and Computer Foundations courses based on the instructor’s expertise and goals
  • Utilize teaching strategies that help adult learners actively engage in the learning process

Qualifications

  • Microsoft Office Specialist certification or above
  • Ideal candidate has 2-3 years of experience in the subject area
  • Ability to manage a classroom of adult learners
  • Intermediate to advanced experience using Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

Preferred Qualifications

  • AA or BA in relevant field
  • Expert level understanding of Microsoft Office Suite
  • Experience teaching individuals in the Baltimore area
  • Experience using CRMs (Salesforce)

Employment Type
Adjunct (Temporary), 20 hours per week, Monday-Friday for 4 months

Application Process: Click here to apply. Include your resume and cover letter as attachments.


Microsoft Office Specialist Instructor – Washington, DC

The Microsoft Office Specialist Instructor will join the Washington, DC team of Byte Back – a dynamic nonprofit providing innovative training that has earned national attention and support. Byte Back is one of the only organizations in the country providing a pathway of training for adults at all levels, from foundation computer classes to industry-recognized tech certification courses.

The adjunct Microsoft Office Specialist Instructor will be responsible for instructing Microsoft Office Specialist Outlook and Excel courses. The courses last four months and will include labs and hands-on activities. Each course is broken up into 8-week intervals with a week in between classes. Upon completing the course, students should be equipped with the technical skills necessary to find living-wage employment. The Instructor will work collaboratively within the Education department and report directly to the Education Manager.

About Byte Back

Byte Back provides a pathway of inclusive tech training that leads to living-wage careers. The Washington, DC-based nonprofit serves more than 500 adults per year, who are predominantly people of color, women, and unemployed or underemployed adults. They have an incredible, untapped potential to enter living-wage careers and change the tech sector. Byte Back’s innovative approach was recognized with two WeWork Creator Awards. In 2019, Byte Back is expanding to Baltimore and exploring national expansion, thanks to a $775,000 TD Ready Challenge award.

Job Responsibilities

  • Provide hands-on, practical training to create an engaging learning environment for underserved adults
  • Nurture and guide students inside and outside of the classroom, encouraging them to practice on their own and earn their certification
  • Maintain high retention, completion, and certification rates among each cohort of students
  • Think critically while instructing, looking for innovative ways to present the material more effectively for Byte Back students
  • Track student progress, attendance, and needs in Salesforce
  • Administer assessments and record scores
  • Administer end-of-class survey and pre-/post-tests in accordance with the curriculum
  • Devise and plan lab assignments in collaboration with the lab assistant to support syllabus
  • Provide referrals to students in need of additional training or tutoring to Byte Back’s tutoring program
  • Assist in the design, development, and implementation of additional computer training curricula and Computer Foundations courses based on the instructor’s expertise and goals
  • Utilize teaching strategies that help adult learners actively engage in the learning process

Qualifications

  • Microsoft Office Specialist certification or above
  • Ideal candidate has 2-3 years of experience in the subject area
  • Ability to manage a classroom of adult learners
  • Intermediate to advanced experience using Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

Preferred Qualifications

  • AA or BA in relevant field
  • Expert level understanding of Microsoft Office Suite
  • Experience teaching adults
  • Experience using CRMs (Salesforce)

Employment Type
Adjunct (Temporary), 20 hours per week, Monday-Friday for 4 months

Application Process: Click here to apply. Include your resume and cover letter as attachments.


Advanced IT Instructor – Baltimore 

The adjunct Advanced IT Instructor will join the growing Baltimore team of Byte Back – a dynamic nonprofit providing innovative training that has earned national attention and support. Byte Back is one of the only organizations in the country providing a pathway of training for adults at all levels, from foundation computer classes to industry-recognized tech certification courses.

The adjunct Advanced IT Instructor will be responsible for instructing IT Fundamentals (ITF+) and CompTIA A+ courses. The two courses will last approximately six months (two months for ITF+ and four for A+) and will include labs and hands-on activities. By the end of this course, students are expected to pass the ITF+ certification exam and the A+ Core 1 and Core 2 exams. The Instructor will work collaboratively within the Education department and report directly to the Education Manager.

About Byte Back

Byte Back provides a pathway of inclusive tech training that leads to living-wage careers. The Washington, DC-based nonprofit serves more than 500 adults per year, who are predominantly people of color, women, and unemployed or underemployed adults. They have an incredible, untapped potential to enter living-wage careers and change the tech sector. Byte Back’s innovative approach was recognized with two WeWork Creator Awards. In 2019, Byte Back is expanding to Baltimore and exploring national expansion, thanks to a $775,000 TD Ready Challenge award.

Job Responsibilities

  • Provide hands-on, practical training to create an engaging learning environment for underserved adults
  • Nurture and guide students inside and outside of the classroom, encouraging them to practice on their own and earn their certifications
  • Maintain high retention, completion, and certification rates among each cohort of students
  • Think critically while instructing, looking for innovative ways to present the material more effectively for Byte Back students
  • Track student progress, attendance, and needs in Salesforce
  • Administer assessments and record scores
  • Administer end-of-class survey and pre-/post-tests in accordance with the curriculum
  • Devise and plan lab assignments in collaboration with the lab assistant to support syllabus.
  • Provide referrals to students in need of additional training or tutoring to Byte Back’s tutoring program
  • Assist in the design, development, and implementation of additional computer training curricula and Computer Foundations courses based on the instructor’s expertise and goals
  • Utilize teaching strategies that help adult learners actively engage in the learning process

Qualifications

  • CompTIA A+ certification
  • Firm understanding and ability to teach IT and networking fundamentals
  • 2-3 years of experience in the subject area
  • Ability to manage a classroom of adult learners
  • Intermediate experience using Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

Preferred Qualifications

  • AA or BA in Information Technology
  • 2-3 years of experience teaching or tutoring
  • Experience teaching individuals in the Baltimore area
  • Experience with virtual forums (e.g. Zoom, Skype, Google Chat)
  • Experience using CRMs (Salesforce)
  • CompTIA Network+ and/or Security+ certification

Employment Type
Adjunct (Temporary), 20 hours per week, Monday-Friday for 6 months

Application Process: Click here to apply. Include your resume and cover letter as attachments.


Advanced IT Instructor – Washington, DC

The adjunct Advanced IT Instructor will join the Washington, DC team of Byte Back – a dynamic nonprofit providing innovative training that has earned national attention and support. Byte Back is one of the only organizations in the country providing a pathway of training for adults at all levels, from foundation computer classes to industry-recognized tech certification courses.

The adjunct Advanced IT Instructor will be responsible for instructing IT Fundamentals (ITF+) and CompTIA A+ courses. The two courses will last approximately six months (two months for ITF+ and four for A+) and will include labs and hands-on activities. By the end of this course, students are expected to pass the ITF+ certification exam and the A+ Core 1 and Core 2 exams. The Instructor will work collaboratively within the Education department and report directly to the Education Manager.

About Byte Back

Byte Back provides a pathway of inclusive tech training that leads to living-wage careers. The Washington, DC-based nonprofit serves more than 500 adults per year, who are predominantly people of color, women, and unemployed or underemployed adults. They have an incredible, untapped potential to enter living-wage careers and change the tech sector. Byte Back’s innovative approach was recognized with two WeWork Creator Awards. In 2019, Byte Back is expanding to Baltimore and exploring national expansion, thanks to a $775,000 TD Ready Challenge award.

Job Responsibilities

  • Provide hands-on, practical training to create an engaging learning environment for underserved adults
  • Nurture and guide students inside and outside of the classroom, encouraging them to practice on their own and earn their certifications
  • Maintain high retention, completion, and certification rates among each cohort of students
  • Think critically while instructing, looking for innovative ways to present the material more effectively for Byte Back students
  • Track student progress, attendance, and needs in Salesforce
  • Administer assessments and record scores
  • Administer end-of-class survey and pre-/post-tests in accordance with the curriculum
  • Devise and plan lab assignments in collaboration with the lab assistant to support syllabus.
  • Provide referrals to students in need of additional training or tutoring to Byte Back’s tutoring program
  • Assist in the design, development, and implementation of additional computer training curricula and Computer Foundations courses based on the instructor’s expertise and goals
  • Utilize teaching strategies that help adult learners actively engage in the learning process

Qualifications

  • CompTIA A+ certification
  • Firm understanding and ability to teach IT and networking fundamentals
  • 2-3 years of experience in the subject area
  • Ability to manage a classroom of adult learners
  • Intermediate experience using Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

Preferred Qualifications

  • AA or BA in Information Technology
  • 2-3 years of experience teaching or tutoring
  • Experience teaching adults
  • Experience with virtual forums (e.g. Zoom, Skype, Google Chat)
  • Experience using CRMs (Salesforce)
  • CompTIA Network+ and/or Security+ certification

Employment Type
Adjunct (Temporary), 20 hours per week, Monday-Friday for 6 months

Application Process: Click here to apply. Include your resume and cover letter as attachments.


Byte Back does not and shall not discriminate on the basis of race, color, religion(creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Byte Back is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.