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Byte Back is now hiring for the following positions:

Outreach & Admissions Specialist

Business Solutions & Corporate Engagement Manager

Computer Foundations Instructor – Baltimore

Microsoft Office Specialist Instructor – Baltimore

Microsoft Office Specialist Instructor – Washington, DC

Advanced IT Instructor – Baltimore

Advanced IT Instructor – Washington, DC


Outreach & Admissions Specialist

LOCATION: WASHINGTON, DC 

REPORTS TO: Chief Program Officer 

ABOUT US 

Byte Back provides a pathway of inclusive tech training that leads to living-wage careers. As a leader in digital inclusion since 1997, the nonprofit serves more than 500 adults per year in the Washington, DC area and Baltimore. Byte Back students are predominantly people of color, women, and unemployed or underemployed adults. In 2018, 50 graduates were hired, earning $27,599 more per year than before Byte Back training.  

Byte Back’s innovative approach and leaders have been featured locally and nationally, at SXSW, TEDx, “The Root 100,” Washington Business Journal, Voice of America, and NBC Washington. 

We work collaboratively in an open space environment and offer a very competitive benefits package, including: 

  • 100% health insurance coverage for employees
  • pre-tax flexible spending
  • dependent care
  • transit accounts
  • generous paid time off 
  • additional workplace subsidies and options
  • career and professional development opportunities

WHO WE’RE LOOKING FOR 

The ideal candidate is passionate about transforming lives, has experience with grassroots outreach, and excels at building relationships.  

WHAT YOU’LL DO 

Community Outreach & Recruitment 

  • Recruit prospective Byte Back students who will be successful in the program using various outreach methods, including but not limited to engaging people at community events, grassroots activities, building and maintaining relationships with referral partner organizations, and collaborating with the communications department on digital outreach strategies 
  • Ensure that benchmarks and targets for recruitment and admissions are achieved
  • Identify, build, and nurture mutually beneficial relationships with community organizations serving a similar demographic, with the goal of increasing student enrollment and outcomes 

Admissions 

  • Conduct weekly presentations on and offsite to prospective students and partners to introduce them to Byte Back training, services, and admissions criteria 
  • Conduct applicant assessments weekly with the goal of moving strong candidates who are jobseekers from applicant to enrolled status
  • Communicate training information, assessment results, and admissions decisions to candidates
  • Make appropriate referrals to candidates as needed for support services 

Data Management  

  • Enter and track data in Salesforce relevant to the admissions strategy, applicants, students, and partner organizations in a timely manner
  • Utilize reports in Salesforce to track progress towards goals, develop alternative strategies needed to meet goals, and create more work efficiency as relevant
  • Ensure quality data collection through thorough reviews of applicant submissions 
  • Ensure intake and enrollment data are accurate and consistent with funder expectations and grant deliverables  

WHAT YOU’LL CONTRIBUTE TO BYTE BACK 

  • Passion for providing excellent service and working with people from underserved communities to help them gain opportunities and transform their lives
  • Proven experience building rapport with diverse cultural and social populations in Washington, DC 
  • Strong written and verbal communication skills, including the ability to present information confidently and tailor your communication to various audiences
  • Strong follow-through and ability to work independently and as a team player

QUALIFICATIONS 

  • Some college, but bachelor’s degree preferred 
  • Familiarity with DC neighborhoods, wards, and comfort in visiting local areas
  • Minimum of 1-2 years of demonstrated success in student recruitment or community organizing 
  • Strong data management skills
  • Social media marketing knowledge desirable 
  • Experience developing and managing partnerships with nonprofits, government agencies, and private sector companies
  • Availability to occasionally attend weekend or evening events

Application Process: Click here to apply. Include your resume and cover letter as attachments.


Business Solutions & Corporate Engagement Manager

LOCATION: WASHINGTON, DC

REPORTS TO: Chief Program Officer

Do you have the proven ability to solve business challenges in talent management, human capital, and/or talent acquisition? Do you want to be a catalyst in creating opportunities for overlooked communities in tech? Byte Back is seeking a Business Solutions & Corporate Engagement Manager to connect with regional businesses in need of entry-level and mid-level talent.

ABOUT US

Byte Back provides a pathway of inclusive tech training that leads to living-wage careers. As a leader in digital inclusion since 1997, the nonprofit serves more than 500 adults per year in the Washington, DC area and Baltimore. Byte Back students are predominantly people of color, women, and unemployed or underemployed adults. In 2018, 50 graduates were hired, earning $27,599 more per year than before Byte Back training.

Byte Back’s innovative approach and leaders have been featured locally and nationally, at SXSW, TEDx, “The Root 100,” Washington Business JournalVoice of America, and NBC Washington.

We work collaboratively in an open space environment and offer a very competitive benefits package, including:

  • 100% health insurance coverage for employees
  • pre-tax flexible spending
  • dependent care
  • transit accounts
  • generous paid time off
  • additional workplace subsidies and options
  • career and professional development opportunities

WHO WE’RE LOOKING FOR

The successful candidate in this role thrives in a fast-paced, collaborative environment that requires attention to detail and strong negotiation skills. They are a visionary leader who can see beyond ambiguity and challenges of today to an empowering picture of tomorrow and influence their team and the organization with this vision.

They are adept at tailoring their communication style to diverse audiences, thinking outside the box, being innovative and creative, and mastering the ability to generate performance-based ideas and execute them.

The ideal candidate is comfortable stewarding, managing, and leveraging relationships with Byte Back corporate partners, students, alumni, and prospective partners.

WHAT YOU’LL DO

Corporate Engagement 

  • Identify and secure employment opportunities for current students and alumni through business and skill matching?
  • Develop and cultivate a portfolio of businesses seeking tech and administrative talent?
  • Deliver the value proposition to local employers through in-person and phone presentations?
  • Strategically and continuously assess market data and trends and then use that data to propose and execute improvements to Byte Back’s business solutions model?
  • Promote Byte Back graduates across various communications mediums?
  • Meet quarterly graduate job placement goals and organizational goals

Career Development 

  • Provide coaching and feedback to students and alumni to drive success in job placement and retention?
  • Deliver?workforce readiness?workshops to students and alumni?with a commitment to asset-based adult learning principles?
  • Collaborate across functional teams to ensure the preparation of Byte Back students is relevant and consistent?with market needs?

Data Administration? 

  • Maintain and update employment opportunities through Salesforce and/or other tools?
  • Ensure timely and accurate data submissions that support and reflect business development and student job placement activities?
  • Design and produce reports to track, document, and measure progress and outcomes?
  • Organize and report on job placement outcomes in Salesforce, particularly in comparison to site and organizational goals and grant deliverables?

Leadership & Supervision 

  • Set performance goals and project deadlines for business solutions team that align with organizational goals
  • Delegate, track progress, and provide constructive feedback to the Business Solutions Associate
  • Address problems with work quality, issues between employees and other concerns in an effective, timely manner
  • Ensure employees adhere to company policies and legal regulations
  • Serve as a link between team members and upper management
  • Conduct performance reviews, motivate team members, and create strategies to boost productivity

WHAT YOU’LL CONTRIBUTE TO BYTE BACK

  • Eagerness and ability to identify challenges and implement solutions
  • Ability to travel regionally up to 60%
  • Excellent organizational and project management skills
  • Excellent interpersonal, oral, and written communication skills
  • Business savvy with impeccable customer service skills, follow up, and follow through
  • Resourceful, driven to achieve results, and self-starter
  • Team-oriented with the ability to work independently
  • A passion for working with adults, and a commitment to Byte Back’s core values, especially the belief that everyone deserves an equal opportunity to reach their full potential
  • Understanding of the digital divide and its drivers
  • Commitment to diversity and inclusion

QUALIFICATIONS

  • Bachelor’s degree or equivalent experience
  • Preferred 3-5 years of experience in B2B sales, tech, adult education, or workforce development
  • Previous supervisory experience
  • Proficient oral and written communication skills
  • Comprehensive experience in project planning and high-level reporting
  • Proficiency in Microsoft Office suite and Salesforce desired
  • Knowledge of student recruitment and retention issues
  • Ability to work independently with sound judgement

Application Process: Click here to apply. Include your resume and cover letter as attachments.


Computer Foundations Instructor – Baltimore 

The adjunct Computer Foundations Instructor will join the growing Baltimore team of Byte Back – a dynamic nonprofit providing innovative training that has earned national attention and support. Byte Back is one of the only organizations in the country providing a pathway of training for adults at all levels, from foundation computer classes to industry-recognized tech certification courses.

The adjunct Computer Foundations Instructor will be responsible for instructing Computer Foundations 1 and Computer Foundations 2 courses. The Computer Foundations 1 course is a 4-week introductory course that teaches students how to identify and use a PC. Computer Foundations 2 is a 6-8 week intermediate course that introduces students to Microsoft Office Suite (Word, Excel, and PowerPoint). The Computer Foundations Instructor will work collaboratively within the Education department and report directly to the Education Manager.

About Byte Back

Byte Back provides a pathway of inclusive tech training that leads to living-wage careers. The Washington, DC-based nonprofit serves more than 500 adults per year, who are predominantly people of color, women, and unemployed or underemployed adults. They have an incredible, untapped potential to enter living-wage careers and change the tech sector. Byte Back’s innovative approach was recognized with two WeWork Creator Awards. In 2019, Byte Back is expanding to Baltimore and exploring national expansion, thanks to a $775,000 TD Ready Challenge award.

Job Responsibilities

  • Teach classes and workshops in computer and internet fundamentals, including email and Microsoft Office
  • Track student progress, attendance, and needs in Salesforce
  • Provide a safe and orderly learning environment in the classroom
  • Provide referrals to students in need of additional training or tutoring to Byte Back’s tutoring program
  • Assist in the design, development, and implementation of additional computer training curricula and computer foundations courses based on the instructor’s expertise and goals
  • Utilize teaching strategies that help adult learners actively engage in the learning process
  • Assist in the maintenance of IT equipment for training and other tools used in the delivery of training

Qualifications

  • Fundamental understanding of computers and confidence in using PCs
  • Feel confident in navigating basic functions of computers, including the internet, communication tools, media, data, and digital manipulation
  • Ability to manage and instruct a classroom of 10-15 adult learners
  • Intermediate to advanced experience using Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

Preferred Qualifications

  • AA or BA in relevant field
  • Expert level understanding of Microsoft Office Suite
  • Experience teaching individuals in the Baltimore area
  • Experience using CRMs (Salesforce)

Employment Type
Adjunct (Temporary), up to 20 hours per week, Monday, Wednesday, Friday for 3 months

Application Process: Click here to apply. Include your resume and cover letter as attachments.


Microsoft Office Specialist Instructor – Baltimore 

The Microsoft Office Specialist Instructor will join the growing Baltimore team of Byte Back – a dynamic nonprofit providing innovative training that has earned national attention and support. Byte Back is one of the only organizations in the country providing a pathway of training for adults at all levels, from foundation computer classes to industry-recognized tech certification courses.

The adjunct Microsoft Office Specialist Instructor will be responsible for instructing Microsoft Office Specialist Outlook and Excel courses. The courses last four months and will include labs and hands-on activities. Each course is broken up into 8-week intervals with a week in between classes. Upon completing the course, students should be equipped with the technical skills necessary to find living-wage employment. The Instructor will work collaboratively within the Education department and report directly to the Education Manager.

About Byte Back

Byte Back provides a pathway of inclusive tech training that leads to living-wage careers. The Washington, DC-based nonprofit serves more than 500 adults per year, who are predominantly people of color, women, and unemployed or underemployed adults. They have an incredible, untapped potential to enter living-wage careers and change the tech sector. Byte Back’s innovative approach was recognized with two WeWork Creator Awards. In 2019, Byte Back is expanding to Baltimore and exploring national expansion, thanks to a $775,000 TD Ready Challenge award.

Job Responsibilities

  • Provide hands-on, practical training to create an engaging learning environment for underserved adults
  • Nurture and guide students inside and outside of the classroom, encouraging them to practice on their own and earn their certification
  • Maintain high retention, completion, and certification rates among each cohort of students
  • Think critically while instructing, looking for innovative ways to present the material more effectively for Byte Back students
  • Track student progress, attendance, and needs in Salesforce
  • Administer assessments and record scores
  • Administer end-of-class survey and pre-/post-tests in accordance with the curriculum
  • Devise and plan lab assignments in collaboration with the lab assistant to support syllabus
  • Provide referrals to students in need of additional training or tutoring to Byte Back’s tutoring program
  • Assist in the design, development, and implementation of additional computer training curricula and Computer Foundations courses based on the instructor’s expertise and goals
  • Utilize teaching strategies that help adult learners actively engage in the learning process

Qualifications

  • Microsoft Office Specialist certification or above
  • Ideal candidate has 2-3 years of experience in the subject area
  • Ability to manage a classroom of adult learners
  • Intermediate to advanced experience using Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

Preferred Qualifications

  • AA or BA in relevant field
  • Expert level understanding of Microsoft Office Suite
  • Experience teaching individuals in the Baltimore area
  • Experience using CRMs (Salesforce)

Employment Type
Adjunct (Temporary), 20 hours per week, Monday-Friday for 4 months

Application Process: Click here to apply. Include your resume and cover letter as attachments.


Microsoft Office Specialist Instructor – Washington, DC

The Microsoft Office Specialist Instructor will join the Washington, DC team of Byte Back – a dynamic nonprofit providing innovative training that has earned national attention and support. Byte Back is one of the only organizations in the country providing a pathway of training for adults at all levels, from foundation computer classes to industry-recognized tech certification courses.

The adjunct Microsoft Office Specialist Instructor will be responsible for instructing Microsoft Office Specialist Outlook and Excel courses. The courses last four months and will include labs and hands-on activities. Each course is broken up into 8-week intervals with a week in between classes. Upon completing the course, students should be equipped with the technical skills necessary to find living-wage employment. The Instructor will work collaboratively within the Education department and report directly to the Education Manager.

About Byte Back

Byte Back provides a pathway of inclusive tech training that leads to living-wage careers. The Washington, DC-based nonprofit serves more than 500 adults per year, who are predominantly people of color, women, and unemployed or underemployed adults. They have an incredible, untapped potential to enter living-wage careers and change the tech sector. Byte Back’s innovative approach was recognized with two WeWork Creator Awards. In 2019, Byte Back is expanding to Baltimore and exploring national expansion, thanks to a $775,000 TD Ready Challenge award.

Job Responsibilities

  • Provide hands-on, practical training to create an engaging learning environment for underserved adults
  • Nurture and guide students inside and outside of the classroom, encouraging them to practice on their own and earn their certification
  • Maintain high retention, completion, and certification rates among each cohort of students
  • Think critically while instructing, looking for innovative ways to present the material more effectively for Byte Back students
  • Track student progress, attendance, and needs in Salesforce
  • Administer assessments and record scores
  • Administer end-of-class survey and pre-/post-tests in accordance with the curriculum
  • Devise and plan lab assignments in collaboration with the lab assistant to support syllabus
  • Provide referrals to students in need of additional training or tutoring to Byte Back’s tutoring program
  • Assist in the design, development, and implementation of additional computer training curricula and Computer Foundations courses based on the instructor’s expertise and goals
  • Utilize teaching strategies that help adult learners actively engage in the learning process

Qualifications

  • Microsoft Office Specialist certification or above
  • Ideal candidate has 2-3 years of experience in the subject area
  • Ability to manage a classroom of adult learners
  • Intermediate to advanced experience using Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

Preferred Qualifications

  • AA or BA in relevant field
  • Expert level understanding of Microsoft Office Suite
  • Experience teaching adults
  • Experience using CRMs (Salesforce)

Employment Type
Adjunct (Temporary), 20 hours per week, Monday-Friday for 4 months

Application Process: Click here to apply. Include your resume and cover letter as attachments.


Advanced IT Instructor – Baltimore 

The adjunct Advanced IT Instructor will join the growing Baltimore team of Byte Back – a dynamic nonprofit providing innovative training that has earned national attention and support. Byte Back is one of the only organizations in the country providing a pathway of training for adults at all levels, from foundation computer classes to industry-recognized tech certification courses.

The adjunct Advanced IT Instructor will be responsible for instructing IT Fundamentals (ITF+) and CompTIA A+ courses. The two courses will last approximately six months (two months for ITF+ and four for A+) and will include labs and hands-on activities. By the end of this course, students are expected to pass the ITF+ certification exam and the A+ Core 1 and Core 2 exams. The Instructor will work collaboratively within the Education department and report directly to the Education Manager.

About Byte Back

Byte Back provides a pathway of inclusive tech training that leads to living-wage careers. The Washington, DC-based nonprofit serves more than 500 adults per year, who are predominantly people of color, women, and unemployed or underemployed adults. They have an incredible, untapped potential to enter living-wage careers and change the tech sector. Byte Back’s innovative approach was recognized with two WeWork Creator Awards. In 2019, Byte Back is expanding to Baltimore and exploring national expansion, thanks to a $775,000 TD Ready Challenge award.

Job Responsibilities

  • Provide hands-on, practical training to create an engaging learning environment for underserved adults
  • Nurture and guide students inside and outside of the classroom, encouraging them to practice on their own and earn their certifications
  • Maintain high retention, completion, and certification rates among each cohort of students
  • Think critically while instructing, looking for innovative ways to present the material more effectively for Byte Back students
  • Track student progress, attendance, and needs in Salesforce
  • Administer assessments and record scores
  • Administer end-of-class survey and pre-/post-tests in accordance with the curriculum
  • Devise and plan lab assignments in collaboration with the lab assistant to support syllabus.
  • Provide referrals to students in need of additional training or tutoring to Byte Back’s tutoring program
  • Assist in the design, development, and implementation of additional computer training curricula and Computer Foundations courses based on the instructor’s expertise and goals
  • Utilize teaching strategies that help adult learners actively engage in the learning process

Qualifications

  • CompTIA A+ certification
  • Firm understanding and ability to teach IT and networking fundamentals
  • 2-3 years of experience in the subject area
  • Ability to manage a classroom of adult learners
  • Intermediate experience using Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

Preferred Qualifications

  • AA or BA in Information Technology
  • 2-3 years of experience teaching or tutoring
  • Experience teaching individuals in the Baltimore area
  • Experience with virtual forums (e.g. Zoom, Skype, Google Chat)
  • Experience using CRMs (Salesforce)
  • CompTIA Network+ and/or Security+ certification

Employment Type
Adjunct (Temporary), 20 hours per week, Monday-Friday for 6 months

Application Process: Click here to apply. Include your resume and cover letter as attachments.


Advanced IT Instructor – Washington, DC

The adjunct Advanced IT Instructor will join the Washington, DC team of Byte Back – a dynamic nonprofit providing innovative training that has earned national attention and support. Byte Back is one of the only organizations in the country providing a pathway of training for adults at all levels, from foundation computer classes to industry-recognized tech certification courses.

The adjunct Advanced IT Instructor will be responsible for instructing IT Fundamentals (ITF+) and CompTIA A+ courses. The two courses will last approximately six months (two months for ITF+ and four for A+) and will include labs and hands-on activities. By the end of this course, students are expected to pass the ITF+ certification exam and the A+ Core 1 and Core 2 exams. The Instructor will work collaboratively within the Education department and report directly to the Education Manager.

About Byte Back

Byte Back provides a pathway of inclusive tech training that leads to living-wage careers. The Washington, DC-based nonprofit serves more than 500 adults per year, who are predominantly people of color, women, and unemployed or underemployed adults. They have an incredible, untapped potential to enter living-wage careers and change the tech sector. Byte Back’s innovative approach was recognized with two WeWork Creator Awards. In 2019, Byte Back is expanding to Baltimore and exploring national expansion, thanks to a $775,000 TD Ready Challenge award.

Job Responsibilities

  • Provide hands-on, practical training to create an engaging learning environment for underserved adults
  • Nurture and guide students inside and outside of the classroom, encouraging them to practice on their own and earn their certifications
  • Maintain high retention, completion, and certification rates among each cohort of students
  • Think critically while instructing, looking for innovative ways to present the material more effectively for Byte Back students
  • Track student progress, attendance, and needs in Salesforce
  • Administer assessments and record scores
  • Administer end-of-class survey and pre-/post-tests in accordance with the curriculum
  • Devise and plan lab assignments in collaboration with the lab assistant to support syllabus.
  • Provide referrals to students in need of additional training or tutoring to Byte Back’s tutoring program
  • Assist in the design, development, and implementation of additional computer training curricula and Computer Foundations courses based on the instructor’s expertise and goals
  • Utilize teaching strategies that help adult learners actively engage in the learning process

Qualifications

  • CompTIA A+ certification
  • Firm understanding and ability to teach IT and networking fundamentals
  • 2-3 years of experience in the subject area
  • Ability to manage a classroom of adult learners
  • Intermediate experience using Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

Preferred Qualifications

  • AA or BA in Information Technology
  • 2-3 years of experience teaching or tutoring
  • Experience teaching adults
  • Experience with virtual forums (e.g. Zoom, Skype, Google Chat)
  • Experience using CRMs (Salesforce)
  • CompTIA Network+ and/or Security+ certification

Employment Type
Adjunct (Temporary), 20 hours per week, Monday-Friday for 6 months

Application Process: Click here to apply. Include your resume and cover letter as attachments.


Byte Back does not and shall not discriminate on the basis of race, color, religion(creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Byte Back is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.