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Byte Back is now hiring for the following positions:

Computer Foundations Instructor – Baltimore

Microsoft Office Specialist Instructor – Baltimore

Advanced IT Instructor – Baltimore

Part-Time Volunteer Coordinator


Computer Foundations Instructor – Baltimore  

The adjunct Computer Foundations Instructor will join the growing Baltimore team of Byte Back – a dynamic nonprofit providing innovative training that has earned national attention and support. Byte Back is one of the only organizations in the country providing a pathway of training for adults at all levels, from foundation computer classes to industry-recognized tech certification courses. 

The adjunct Computer Foundations Instructor will be responsible for instructing Computer Foundations 1 and Computer Foundations 2 courses. The Computer Foundations 1 course is a 4-week introductory course that teaches students how to identify and use a PC. Computer Foundations 2 is a 6-8 week intermediate course that introduces students to Microsoft Office Suite (Word, Excel, and PowerPoint). The Computer Foundations Instructor will work collaboratively within the Education department and report directly to the Education Manager.   

About Byte Back 

Byte Back provides a pathway of inclusive tech training that leads to living-wage careers. The Washington, DC-based nonprofit serves more than 500 adults per year, who are predominantly people of color, women, and unemployed or underemployed adults. They have an incredible, untapped potential to enter living-wage careers and change the tech sector. Byte Back’s innovative approach was recognized with two WeWork Creator Awards. In 2019, Byte Back is expanding to Baltimore and exploring national expansion, thanks to a $775,000 TD Ready Challenge award.  

Job Responsibilities 

  • Teach classes and workshops in computer and internet fundamentals, including email and Microsoft Office 
  • Track student progress, attendance, and needs in Salesforce  
  • Provide a safe and orderly learning environment in the classroom 
  • Provide referrals to students in need of additional training or tutoring to Byte Back’s tutoring program  
  • Assist in the design, development, and implementation of additional computer training curricula and computer foundations courses based on the instructor’s expertise and goals  
  • Utilize teaching strategies that help adult learners actively engage in the learning process 
  • Assist in the maintenance of IT equipment for training and other tools used in the delivery of training  

Qualifications 

  • Fundamental understanding of computers and confidence in using PCs 
  • Feel confident in navigating basic functions of computers, including the internet, communication tools, media, data, and digital manipulation 
  • Ability to manage and instruct a classroom of 10-15 adult learners 
  • Intermediate to advanced experience using Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) 

Preferred Qualifications 

  • AA or BA in relevant field  
  • Expert level understanding of Microsoft Office Suite 
  • Experience teaching individuals in the Baltimore area 
  • Experience using CRMs (Salesforce)  

Employment Type
Adjunct (Temporary)up to 20 hours per week, Monday, Wednesday, Friday for 3 months 

Application Process: Please fill out the form below to apply. Include your resume and cover letter as attachments.


Microsoft Office Specialist Instructor – Baltimore 

The Microsoft Office Specialist Instructor will join the growing Baltimore team of Byte Back – a dynamic nonprofit providing innovative training that has earned national attention and support. Byte Back is one of the only organizations in the country providing a pathway of training for adults at all levels, from foundation computer classes to industry-recognized tech certification courses. 

The adjunct Microsoft Office Specialist Instructor will be responsible for instructing Microsoft Office Specialist Outlook and Excel courses. The courses last four months and will include labs and handson activities. Each course is broken up into 8-week intervals with a week in between classes. Upon completing the course, students should be equipped with the technical skills necessary to find livingwage employment. The Instructor will work collaboratively within the Education department and report directly to the Education Manager.   

About Byte Back 

Byte Back provides a pathway of inclusive tech training that leads to living-wage careers. The Washington, DC-based nonprofit serves more than 500 adults per year, who are predominantly people of color, women, and unemployed or underemployed adults. They have an incredible, untapped potential to enter living-wage careers and change the tech sector. Byte Back’s innovative approach was recognized with two WeWork Creator Awards. In 2019, Byte Back is expanding to Baltimore and exploring national expansion, thanks to a $775,000 TD Ready Challenge award. 

Job Responsibilities 

  • Provide hands-on, practical training to create an engaging learning environment for underserved adults 
  • Nurture and guide students inside and outside of the classroom, encouraging them to practice on their own and earn their certification 
  • Maintain high retention, completion, and certification rates among each cohort of students   
  • Think critically while instructing, looking for innovative ways to present the material more effectively for Byte Back students 
  • Track student progress, attendance, and needs in Salesforce  
  • Administer assessments and record scores 
  • Administer endofclass survey and pre-/post-tests in accordance with the curriculum   
  • Devise and plan lab assignments in collaboration with the lab assistant to support syllabus 
  • Provide referrals to students in need of additional training or tutoring to Byte Back’s tutoring program  
  • Assist in the design, development, and implementation of additional computer training curricula and Computer Foundations courses based on the instructor’s expertise and goals  
  • Utilize teaching strategies that help adult learners actively engage in the learning process 

Qualifications 

  • Microsoft Office Specialist certification or above 
  • Ideal candidate has 2-3 years of experience in the subject area
  • Ability to manage a classroom of adult learners 
  • Intermediate to advanced experience using Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) 

Preferred Qualifications 

  • AA or BA in relevant field  
  • Expert level understanding of Microsoft Office Suite 
  • Experience teaching individuals in the Baltimore area 
  • Experience using CRMs (Salesforce)  

Employment Type
Adjunct (Temporary)20 hours per week, Monday-Friday for 4 months

Application Process: Please fill out the form below to apply. Include your resume and cover letter as attachments.


Advanced IT Instructor – Baltimore 

The adjunct Advanced IT Instructor will join the growing Baltimore team of Byte Back – a dynamic nonprofit providing innovative training that has earned national attention and support. Byte Back is one of the only organizations in the country providing a pathway of training for adults at all levels, from foundation computer classes to industry-recognized tech certification courses. 

The adjunct Advanced IT Instructor will be responsible for instructing IT Fundamentals (ITF+) and CompTIA A+ courses. The two courses will last approximately six months (two months for ITF+ and four for A+) and will include labs and hands-on activities. By the end of this course, students are expected to pass the ITF+ certification exam and the A+ Core 1 and Core 2 exams. The Instructor will work collaboratively within the Education department and report directly to the Education Manager.

About Byte Back 

Byte Back provides a pathway of inclusive tech training that leads to living-wage careers. The Washington, DC-based nonprofit serves more than 500 adults per year, who are predominantly people of color, women, and unemployed or underemployed adults. They have an incredible, untapped potential to enter living-wage careers and change the tech sector. Byte Back’s innovative approach was recognized with two WeWork Creator Awards. In 2019, Byte Back is expanding to Baltimore and exploring national expansion, thanks to a $775,000 TD Ready Challenge award. 

Job Responsibilities 

  • Provide hands-on, practical training to create an engaging learning environment for underserved adults 
  • Nurture and guide students inside and outside of the classroom, encouraging them to practice on their own and earn their certifications 
  • Maintain high retention, completion, and certification rates among each cohort of students   
  • Think critically while instructing, looking for innovative ways to present the material more effectively for Byte Back students 
  • Track student progress, attendance, and needs in Salesforce  
  • Administer assessments and record scores 
  • Administer endofclass survey and pre-/post-tests in accordance with the curriculum 
  • Devise and plan lab assignments in collaboration with the lab assistant to support syllabus.  
  • Provide referrals to students in need of additional training or tutoring to Byte Back’s tutoring program  
  • Assist in the design, development, and implementation of additional computer training curricula and Computer Foundations courses based on the instructor’s expertise and goals  
  • Utilize teaching strategies that help adult learners actively engage in the learning process 

Qualifications 

  • CompTIA A+ certification 
  • Firm understanding and ability to teach IT and networking fundamentals 
  • 2-3 years of experience in the subject area  
  • Ability to manage a classroom of adult learners 
  • Intermediate experience using Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) 

Preferred Qualifications 

  • AA or BA in Information Technology  
  • 2-3 years of experience teaching or tutoring 
  • Experience teaching individuals in the Baltimore area 
  • Experience with virtual forums (e.g. Zoom, Skype, Google Chat) 
  • Experience using CRMs (Salesforce) 
  • CompTIA Network+ and/or Security+ certification  

Employment Type
Adjunct (Temporary)20 hours per weekMonday-Friday for 6 months

Application Process: Please fill out the form below to apply. Include your resume and cover letter as attachments.


Volunteer Coordinator

Byte Back is seeking a part-time Volunteer Coordinator to lead its volunteer program, including recruiting and retaining volunteers and building partnerships with local corporate volunteer programs. Volunteers are an integral part of Byte Back, serving as course instructors, mentors to adult students, and providing additional career support.

About Byte Back
Byte Back is a nonprofit based in Washington, DC that provides free technology education and career training to adults, with more than 700 enrollments in the program per year. The communities we serve — predominantly people of color, women, and unemployed or underemployed adults — have an incredible and untapped potential to enter living-wage careers and change the tech sector. We are one of the only organizations in the country providing a pathway of training at all levels, from introductory computer classes to industry-recognized certification courses. Byte Back’s innovative approach was recognized with two WeWork Creator Awards. In 2019, Byte Back is poised to expand to Baltimore and explore national expansion, thanks to the $775,000 TD Ready Challenge award.

Job Responsibilities

  • Recruit and coordinate individual volunteers and corporate volunteer groups through online marketing, social events, collaboration with Byte Back’s Communication department, and various other techniques for on-going and special events
  • Coordinate with all Byte Back departments to understand and fill their volunteer needs and create volunteer role descriptions for the successful implementation of Byte Back programs and internal operations
  • Maintain the volunteer database, volunteer personnel files, and conduct routine updates to ensure data integrity
  • Design and conduct new volunteer on-boarding and continued training on a regular basis
  • Create and implement effective strategies to retain volunteers, including volunteer recognition programs and special events
  • Fill Byte Back requests for volunteers in a timely manner with qualified candidates
  • Build lasting relationships with companies within the DC Metro area to engage working professionals in volunteering opportunities and mentorship

Qualifications

  • At minimum (2) years of experience in volunteer coordination or management
  • Ability to engage with volunteers and educate individuals and groups about Byte Back
  • Experience building high-level partnerships with corporations and nonprofits
  • Knowledge and experience managing volunteer databases
  • Demonstrated ability to supervise volunteers effectively
  • Intermediate to advanced ability using Microsoft Office Software
  • Passion for working and engaging with people
  • Excellent organizational skills with good attention to detail
  • Strong oral and written communication skills and the ability to present Byte Back’s mission in a confident manner
  • Ability to respond and communicate in a timely manner, as well as frequently follow up

Preferred Qualifications

  • Bachelor’s degree (or equivalent experience) and volunteering experience
  • Proficient in Salesforce
  • Experienced in project management with the ability to plan and execute volunteer social events
  • Good writer, able to communicate Byte Back’s mission in informal writing
  • Social media or email marketing experience to recruit volunteers

Employment Type: Part-time/ exempt employee.

Compensation and Benefits: Salary is commensurate with experience. For part-time positions, Byte Back offers pre-tax flexible spending and dependent care accounts, pre-tax transit accounts, and a 2% retirement match. Vacation & sick days are available on a pro-rated basis.

Career Development: Byte Back makes a significant investment in the professional development of all employees, including access to free tech training and discounted exam vouchers for CompTIA and Microsoft certifications.

Application Process: Please fill out the form below to apply. Include your resume and cover letter as attachments.


 

Application Process: Please fill out the form below to apply. Include your resume and cover letter as attachments.