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Byte Back is now hiring for the following positions:

Corporate Engagement Manager
Volunteer Coordinator (Part-time)

Want to volunteer? Find out more and apply for one of our volunteer opportunities here.


Corporate Engagement Manager

Byte Back (www.byteback.org) is seeking a full-time Corporate Engagement Manager that will work to cultivate a pipeline of large, national, and international employer accounts that are able to hire multiple Byte Back graduates for Business Services and IT roles including Computer User Support Specialist, Helpdesk Technician, Computer Support Specialist, Executive Assistant, and Customer Service Rep. This role is a unique opportunity to raise awareness in the technology employer community about Byte Back and to build sustainable talent pipelines between employers and our graduates.

About Byte Back

Byte Back is a Washington, DC area nonprofit that provides free technology education and career training to hundreds of adult students. The communities we serve—predominantly people of color, women, and the unemployed or underemployed—have an incredible and untapped potential to change the tech sector. We are one of the only organizations in the country to provide training at all levels, from introductory computer classes to industry-recognized certification courses. Byte Back’s innovative approach was recently recognized with a $360,000 Creator Award from WeWork to scale into Maryland and explore national expansion.

Job Responsibilities

The successful candidate will have significant recruiting, sales and business development experience, preferably in the technology sectors. Success in this role will be measured by achievement of enterprise level employment opportunities, and meeting the team’s monthly and yearly job placement goals. Your primary responsibilities include:

  • Develop a new enterprise-level employer business development strategy in partnership with internal and external stakeholders. This will include sector and occupational analysis, as well as informational interviews with existing employer partners.
  • Manage employer relationships to ensure continued engagement and interest in hiring Byte Back graduates
  • Analyze new trends and opportunities within the industry that will help you develop and maintain a strong understanding of the needs within the industry.
  • Implement enterprise-level strategy with the goal of sustainably securing 5-10 employer accounts who will commit to 10 or more hires annually with a focus on computer user support specialist and business services roles
  • Build professional, working, and consultative relationships with employers within the DC Metro area by developing a nuanced understanding of their unique business needs within their industry.
  • Maintain real-time records in CRM (Salesforce.com) and active communication with employers.
  • Manager the Career Services team and encourage the professional development of direct reports.
  • Additional tasks and projects as assigned by the Director of Programs & Corporate Engagement as needed.

Qualifications
We are seeking professional-minded candidates who can stay focused, serve a diverse community of students, and keep impeccable records. As a candidate, you should have:
Professional Characteristics:

  • A bachelor’s degree (or equivalent experience) and a minimum of 3 to 5 years of Recruiting, Sales or Business development experience, with a proven track record of closing multiple deals leading to repeat clients, or equivalent combination of education and experience.
  • Expert business knowledge to understand the business needs that drive employers to hire the types of graduates Byte Back provides.
  • Track Record of excellent relationships with partners and executives.
  • Strong presentation, sales, negotiation, communication and influencing skills
  • Knowledge and understanding of key IT industry staffing trends

Personal Characteristics:

  • You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
  • You are data-driven, result-oriented and a forward-looking catalyst for social change.
  • You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
  • You are an effective communicator with excellent written, presentation, and public speaking skills.
  • You are highly organized and detail oriented with ability to manage multiple tasks and projects
  • You are self-directed, analytical, and comfortable making decisions to adapt strategy and processes based on current conditions

Employment Type: Full-time/ exempt employee 

Compensation and Benefits: Salary is commensurate with experience. Byte Back leads the nonprofit sector in offering a progressively-minded, competitive benefits package including: employer-paid medical, dental, and vision insurance; pre-tax flexible spending, dependent care, and transit accounts; paid vacation, holidays, personal days, and sick leave; 6-weeks of paid family leave; 403(b) with 1% employer match; employer-paid life insurance; and, additional workplace subsidies and options.

Career Development: Byte Back makes a significant investment in the professional development of all employees, including access to free tech training and discounted exam vouchers for CompTIA and Microsoft certifications.

Application Process: Please use the form below to submit your resume and cover letter (only submissions with both will be considered).


Volunteer Coordinator (Part-time)

Byte Back (www.byteback.org) is seeking a part-time Volunteer Coordinator that will be responsible for the recruitment, placement and retention of volunteers. Volunteers are an integral part of Byte Back, serving as course instructors, mentors to adult students, and providing additional career support.

About Byte Back

Byte Back is a Washington, DC area nonprofit that provides free technology education and career training to hundreds of adult students. The communities we serve—predominantly people of color, women, and the unemployed or underemployed—have an incredible and untapped potential to change the tech sector. We are one of the only organizations in the country to provide training at all levels, from introductory computer classes to industry-recognized certification courses. Byte Back’s innovative approach was recently recognized with a $360,000 Creator Award from WeWork to scale into Maryland and explore national expansion.

Job Responsibilities

  • Recruit individual and company volunteers through online marketing and social events
  • Organize and attend social events to advocate Byte Back’s mission and acquire new volunteer prospects
  • Interview volunteers and ensure they are appropriately matched and trained for role
  • Organize and conduct orientations and training
  • Work with internal departments to understand how volunteers can be a resource
  • Generate volunteer role descriptions based on the needs of staff
  • Ensure appropriate support and training for volunteers
  • Monitor, support, motivate, and accredit volunteers and their work
  • Maintain volunteer information via CRM and other maintain records with administrative duties
  • Create and implement effective strategies to retain volunteers
  • Build lasting relationships with companies within the DC Metro area to engage working professionals in volunteering opportunities and mentorship

Qualifications

  • Passion for working and engaging with people
  • Excellent organizational skills with good attention to detail
  • Strong oral communication skills and the ability to present Byte Back’s mission in a confident manner
  • Ability to respond and communicate in a timely manner, as well as frequently follow up

Preferred Qualifications

  • Bachelor’s degree (or equivalent experience) and volunteering experience
  • Proficient in Salesforce
  • Experienced in project management with the ability to plan and executive volunteer social events
  • Good writer, able to communicate Byte Back’s mission in informal writing
  • Social media or email marketing experience to recruit volunteers

Employment Type: Part-time/ exempt employee 

Compensation and Benefits:
Salary is commensurate with experience. Byte Back leads the nonprofit sector in offering a progressively-minded, competitive benefits package pre-tax flexible spending, dependent care, and transit accounts.

Career Development: Byte Back makes a significant investment in the professional development of all employees, including access to free tech training and discounted exam vouchers for CompTIA and Microsoft certifications.

Application Process: Please use the form below to submit your resume and cover letter (only submissions with both will be considered).